Contact Heather at hm@HeatherMichelledesigns.net

All designs are copyrighted and property of Heather Thornton, creator of Heather Michelle designs. 

~Prices of jewelry subject to change at any time.

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Returns and Exchanges...We want you to LOVE your handcrafted piece from Heather Michelle designs.  If for any chance you do not, please contact us within 7 days of purchase at hm@HeatherMichelledesigns.net  and we will arrange to exchange your item or grant you shop credit.

Please note that the original shipping and handling charge is non-refundable.  If exchanging your purchase, new shipping and handling charges will be applied. 

In order to return an item you must email your order number, item name, and reason for the return.  We will then provide you with a Return Merchandise Authorization (RMA) number and mailing address via email.  We cannot process a return without an RMA number.

The returning piece must be unused, in its original box, and packed properly in a small box or padded envelope.  We will not accept responsibility for pieces returned damaged during shipping.

An email confirmation will be sent upon receipt of return.

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Sales tax...We charge sales tax to all orders shipped to Virginia.

Shipping and Handling... We ship to all countries.  All orders are shipped through USPS 1st class.  Shipping & Handling is $4.00 per order unless otherwise noted.

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Wholesale...Do you currently own a shop or boutique and would like to carry Heather Michelle designs?  Please email Heather @ hm@HeatherMichelledesigns.net for further details.